Have your say…

Please fill out the Client Feeback Questionnaire below

Client / Customer

Contract

Works Undertaken

Date of Contract


This questionnaire is used by Crown Construction Services to measure performance in the eyes of our Customer. This form should be completed by representatives who have been directly involved in the contract. Please indicate your score in the box that best describes our performance against each of the Key Factors.

Should we score 3 or below - please state your reasons and areas for improvement within the comments box.

( 5 - Excellent 4 - Good 3 - Average 2 - Fair 1 - Poor )

1. Response to Initial Enquiry

54321

2. Quality of Communications / Documentation

54321

3. Approach to Health, Safety & Environment

54321

4. Quality of Workmanship on Site

54321

5. Attitude of Site Staff

54321

6. Management of Variations

54321

7. Response to Requests
54321

8. Management of Variations

54321

9. Meeting Programme Deadlines and Versatility

54321

10. Response to Resolution of Defects

54321

11. Contract Completion Agreement & Documentation

54321

12. Would you recommend our Service to others?

13. Any Other Comments

Completed by:
Position:
Date:

captcha